Frequently Asked Questions
Do you cover villages outside of Sherborne?
Yes! Some of our operating villages include Milborne Port, Stourton Caundle, Charlton Horthorne etc. Chances are if you're within a 10 mile radius of Yeovil, Sherborne or Bridgwater we may be able to help you! (subject to staffing)
Are you able to take clients to the shops or appointments?
Absolutely. When given appropriate notice, we are able to drive and assist clients with their appointments as well as the food shop!
Can you provide companionship visits?
We do! Companionship is a popular service here at Silverstars; Often clients may just need a carer on hand for comfort, conversation and a cup of tea.
How much do you charge for assessments?
An assessment is essentially the first meeting with a senior staff member, to get to know each other and conduct the situation of a client. Our assessments at Silverstars are extremely thorough, lasting from 1-2 hours in the property and 2 hours of paperwork in our head office. Therefore, we charge a one-off sum of £75 assessment fee.